Shipping Policy

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time

We currently ship to addresses within the United States only. After your order is processed, estimated delivery time is 7–15 business days. Please note that delivery timelines are estimates and may be affected by carrier delays, weather, or high-demand periods.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. You can use this number to follow your package on the carrier's website. If you haven't received a tracking email within 3 business days of ordering, please check your spam folder or contact us at hello@aerily.me.

Lost or Delayed Packages

If your tracking shows your package has not moved in 10+ business days or shows delivered but you haven't received it, please contact us at hello@aerily.me. We'll work with you to resolve the issue, including reshipping or refunding if necessary.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after ordering, contact us right away and we'll try to correct it before shipment.

Questions?

Email us at hello@aerily.me. We respond within 24 hours on business days.