Contact
Contact Us
We're here to help. Whether you have a question about your order, need help setting up your Aerily monitor, or just want to say hello — reach out and we'll get back to you within 24 hours on business days.
Response Time
We typically respond within 24 hours, Monday through Friday. If you're reaching out over a weekend or holiday, expect a reply the next business day.
Order Issues
If you're contacting us about an order, please include your order number in your message so we can help you faster.
Returns & Refunds
See our Refund Policy for return instructions before reaching out. Once you've read through it, email us to start the process.
We're a small team and we take every message seriously. Your satisfaction is our reputation.